Archive for the ‘Blog’ Category
What’s better than 100% customer satisfaction? 3 successive months of it!
January 3rd, 2019 Blog
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After hitting 100% Customer Satisfaction (CSAT) scores for three months in a row, we wanted to ask our Service Delivery Manager Chris Topping just what the department’s secret is… Q: Chris, congratulations on such an impressive achievement. It’s difficult to hit 100% for one month, how did you and the department make things
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Different & Better – Our brand new data centre suite
January 3rd, 2019 Blog
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Backbone Connect have been providing data centre services for over a decade now, it’s something we’re experts at. During that time we have seen the good, the bad and the ugly when it comes to data centres around the country. We’ve certainly rescued many customers from mediocre service from their old providers! So, when
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Is your office building connected?
November 12th, 2018 Blog
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Connected Buildings are a solution from Backbone Connect designed uniquely for the property industry. We turn office buildings into technology hubs, delivering a unique proposition that brings many benefits to both owner and tenant. In response to positive industry feedback, customer referrals and the industry press, we exhibited at our first property expo in October. The
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Investing in our People
November 12th, 2018 Blog
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At Backbone Connect, we’re passionate about improving ourselves and our business. That’s why one of our Destination Goals at the beginning of the year was to invest in the development of both our people and the wider business. We’re doing this in a variety of ways: Developing our people Encouraging our people to improve and
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Our Vision and Values
October 10th, 2018 Blog
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Our Vision & Values Undertaking a Vision and Values exercise was important to understand and appreciate the reasons for the fantastic and continuing growth Backbone Connect had experienced over the last few years. We had always worked hard to offer something different and better than our competition, and as new customers were coming on
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It doesn’t get better than 100% customer satisfaction!
September 19th, 2018 Blog
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We are passionate about our customers, passionate about the people that depend on our services and who work, grow and develop within our business. Our people are our brand and our differentiators, so for us to deliver the best possible customer service is what we aim for. Our core values are focused around being responsive
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We’re Hiring – Trainee Business Development Executive
March 12th, 2018 Blog, News, Work for us
Tagged in — Work for us
Trainee Business Development Executive – Neg basic plus OTE with an exceptional benefits package, opportunities for progression and a great place to work. Further benefits 22 days holiday, plus your birthday off and one day extra for every year of company service Private healthcare Laptop Company pension scheme Free access to our company Perkbox system
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We’re Hiring – Existing Business/Account Manager
October 19th, 2016 Blog, News, Work for us
Tagged in — Work for us
Existing Business/Account Manager – up to £110,000 OTE dependant on experience plus great benefits. Further benefits 22 days holiday, plus your birthday off and one day extra for every year of company service Private healthcare Company pension scheme Free access to our company Perkbox system (100’s of free benefits including discounted gym membership, restaurant vouchers,
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We’re Hiring – Business Development Manager
January 17th, 2017 Blog
Tagged in — Work for us
Business Development Manager – competitive salary and commission plan up to £122k OTE plus an exceptional benefits package. Further benefits 22 days holiday, plus your birthday off and one day extra for every year of company service Private healthcare Laptop Mobile phone Company pension scheme Sales person of the Quarter and year incentives Free access
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Simple steps to information security
July 20th, 2017 Blog
Tagged in — Security
Information overload, that’s what it feels like. FUD (fear, uncertainty and doubt) everywhere we look whether that’s the popular press, specialist industry publications or professional social media – concerns about Cyber Security seem to be at an all-time high. IT managers are constantly bombarded with messages encouraging them to adopt the latest technology –
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