Building the Business Case for Disaster Recovery

June 20th, 2017 Blog

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Make 2017 the year that you eradicate downtime

Disaster Recovery used to be something that only large enterprises could afford. It had a big scary price tag, and was even scarier to implement. In the same way that people only install a burglar alarm after being burgled, many organisations only take Disaster Recovery seriously when it’s too late. Fast forward to now, and the technology has evolved to become more simple, accessible, and affordable.


Some useful statistics about Disaster Recovery

  • 90% of companies experience some form of downtime
  • The average cost of one hour of downtime is £6,500 for a small business, or £64,000 for a mid-size
  • When WhatsApp suffered a three-hour outage in 2015, they lost 4 million customers to a competitor
  • The average amount of time it takes to get back up and running for businesses without DR is 18.5 hours

Businesses are increasingly turning to ‘Disaster Recovery as a Service’ or DRaaS, to ensure that their business has the appropriate protection in place to mitigate the potential disaster scenarios. In this fast-growing new service model, DRaaS providers are leveraging the cloud to deliver three significant advantages over a traditional DR solution; lower total cost of ownership, reduced complexity and superior performance.


icon3 120Lower Total Cost of Ownership

DRaaS enables the transition from CapEx to OpEx; you pay a monthly fee to your DRaaS provider rather than having to purchase, install and maintain your own DR infrastructure. This helps cash-flow by eliminating regular cycles of significant up-front investment in hardware assets that will hopefully never actually be needed!



120Reduced Complexity

Like any ‘as a Service’ model, the DRaaS provider is responsible for every aspect of the solution, from the initial design and build, configuration and testing, and all on-going maintenance, upgrades and support. This frees up your resources to focus on activities that are of greater value to your business, such as improving the end user experience or helping to generate extra revenue.



icon2 120Superior Performance

The flexibility of the cloud enables specialist DRaaS providers to develop solutions that offer superior performance compared to legacy DR solutions. Full failover can now be invoked at the push of a button, and a Recovery Time Objective (RTO) of 15 minutes is no longer just realistic for large enterprises with vast IT budgets, but has become the de facto standard for all DR solutions.



Building the Business Case for DR

Keeping the lights on is a full-time job for most IT teams, and it can be difficult to find the time to plan projects or explore new technologies, let alone build a business case for potential new IT investments. A strong DR business case would ideally incorporate a risk assessment, market analysis and a three-year P&L forecast. By anyone’s standards, that will require a considerable amount of effort!


This is where Backbone Connect can help: as an ISO:27001-certified technology business, we understand Risk Management and we understand the DR market. By working with specialist providers including IAXS and Infrascale, we’ve developed a methodology for quantifying the cost impact of the most likely disaster scenarios, which we turn into a business case to determines how much you should be spending on DR and the options that will deliver you the best value for money.


The diagram below shows the objective of DRaaS to help businesses recover from a disaster in seconds rather than days, but at a price-point that is affordable for all.



If you would like some support in building a business case for Disaster Recovery, then call us to arrange for one of our team to visit you. By undertaking a brief survey, we can quickly complete a Risk Assessment and then work with you to complete the business case.


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