60 seconds with Scott Human

September 28th, 2016 Blog

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Name: Scott Human

What do you do at Backbone?
I’m the Service Delivery Manager at Backbone Connect and here are a few facts and qualifications to fire out, so you guys can get to know me.

What do you like best about your role at Backbone?
The thing I like most about my role at Backbone I consider (no bias!) SDM’s to be the important oil that helps the machine function smoothly and it creates what I enjoy most. Happy people. The customer experiences high levels of service and satisfaction from the team and business efforts. My colleagues, the stress free environment of support, structure and knowledge (“when this happens we do this!”)

What qualifications do you have? 

  • Microsoft certified Windows 7 Technician
  • Situational Leadership 2 (The Maura Fey Group)
  • Building your Personal Brand (The Maura Fey Group)
  • Quality Conversations (The Maura Fey Group)
  • Staff Selection Excellence
  • ITIL V3 Foundation Certified
  • Microsoft Premier Forefront Identity Management
  • Microsoft Critical Problem Management
  • Monash University Addhost
  • Monash University Post Master
  • Monash University CRUX Manager

What qualifications are you working on next? 

  • ITIL Practitioner
  • Become Senior User Experience Design Strategist (stack skills, online coursework) – in progress
  • Mobile User Experience (stack skills, online coursework) – in progress
  • Mobile UI and UX Design (stack skills, online coursework) – in progress
  • How to Build Habit Forming Products (stack skills, online coursework) – in progress

Who do you report into?
I report to Mike Cullen, one of the Directors at Backbone.

If you had one week to live, what would you do?
If I had one week to live I’d rematch the Star Wars movies, replay some of my favourite video games and watch as many sunrises and sunsets on the beach as possible with my family and friends.

What three items would you take on a desert island?
Three items I’d take on a desert island would be a Satellite internet connection (unlimited!), Solar charging station, iPad and all the answers needed for any situation that may arise!

What’s the #1 most played song on your iPod/phone?
The number one most played song on my I-pod is Djuma Sound system – Les Djinns (Trentemoller Remix)

Where’s your favourite place to eat?
Chicago rib shack is my favourite place to eat.

What do you like to do most in your free time?
I enjoy exploring London in my free time. As am Australian, this town is still very alien and exciting to me. Every corner has a new surprise and every wrong turn a new adventure (is it apparent that I’m a bit of a romantic?)  

What’s the best/worst gift you’ve ever given/received?
The best gift I’ve received would be the thermal tops and pants I was sent in a care package to help me through my first London winter. Lived in them for months! The worst – An ill-fitting (read: super tight), Star Wars t-shirt that had a large pink and neon green print of Yoda wearing headphones and sunglasses. “Because you like Star Wars and music” I was 30.

What do you love the smell of most?
The smell I love most, the Ocean. 

If you could learn to do anything, what would it be?
If I could learn anything it would be to sing.

If you could take three months off work to travel, where would you go? 
If I could take 3 months of work, I’d go around Europe! Specifically, hire a motorbike and do a riding tour starting far north and winding my way down. Get off the beaten track, make friends and discover at my own pace.






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